Quality Assurance Manager

Overview

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At Winchester Interconnect, we always do the right thing, the right way. Winchester Interconnect is committed to inspiring the most innovative teams. We foster a dynamic, inclusive environment that thrives on collaboration and continuous growth. We hire exceptional people, celebrate wins, empower employee growth, and provide opportunities to thrive. Winchester is where potential transforms into purpose, and every team member plays a vital role in shaping our shared success.

Position Summary

Reporting directly to the General Manager, the Quality Assurance Manager is the Engineered Cables division leader for the Quality Management System (QMS) and the champion for our "Zero Defect" culture. You will lead all aspects of quality for our custom-engineered cables, which are designed for the most demanding applications in the world—from mission-critical aerospace and defense programs to demanding harsh-environment industrial applications.

This role is responsible for ensuring absolute compliance with AS9100, ISO
9001, and all customer/industry requirements. You will strategically manage the quality team to drive business-level results, focusing on the reduction of RMAs, improvement of first-pass yield, and partnering with all departments to build quality into every process.

• Lead, maintain, and continually improve the AS9100/ISO
  9001 Quality Management System, ensuring all business unit certifications are audit-ready at all times.
• Manage the business unit's internal audit program and the calibration system to ensure full compliance with QMS standards.
• Lead and mentor the quality team (inspectors, engineers, technicians), setting clear expectations, managing performance, and fostering professional growth and cross-training.
• Serve as the primary quality point of contact for customers and regulatory bodies, confidently leading customer audits, program reviews, and communications on all quality-related matters.
• Oversee the Corrective and Preventive Action (CAPA/CAR) process, ensuring robust root cause analysis and effective, permanent solutions to reduce RMAs and internal non-conformances.
• Lead the Material Review Board (MRB) process to ensure timely and proper disposition of all non-conforming material, both internal and supplier-caused.
• Define, track, and visibly report on key Quality KPIs (e.g., CoPQ, RMA rate, First Pass Yield, Scrap) and use this data to drive strategic improvement initiatives that impact Revenue & EBITDA.
• Actively participate in contract review to ensure all quality, technical, and compliance requirements are identified, understood, and achievable before acceptance.
• Partner with Supply Chain to manage the Supplier Quality program, including supplier audits, performance scorecards, ensuring proper flow-down of customer requirements, and ensuring timely resolution of supplier corrective actions (SCARs).
• Collaborate with Engineering on New Product Introduction (NPI), leading all quality planning (APQP), FAI activities, and development of inspection and test plans.
• Champion a business unit-wide "Built-in Quality" culture, holding all departments accountable for their role in quality and leading by example with a positive, engaged, and "get stuff done" attitude.

• Google Workspace
• Smartviews
• Salesforce
• Planful & Various reporting tools
• ADP & Syspro
• Award Co

Winchester Interconnect Corporation is committed to pay transparency. The pay range for this position is $120,000 - $150,000 per year plus 20% AIP. Exact salary will be contingent upon your experience, education, skills, and any other factors Winchester Interconnect Corporation considers relevant to the hiring decision.

For a sneak peek into some of our benefits and to learn more about our career opportunities,  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. In addition to federal law requirements, Winchester Interconnect complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Winchester Interconnect expressly…