Bakery​/Deli Clerk

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2 weeks ago Be among the first 25 applicants

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend deli or bakery items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Properly use kitchen equipment including stoves, scales, fryers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and locate products for customers.
• Stay updated on current promotions and seasonal ads.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory and stock conditions.
• Ensure proper temperature maintenance and logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and safety procedures.
• Report unsafe conditions, accidents, and equipment issues.
• Work cooperatively in a high-paced environment and manage conflicts effectively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience helpful
• Retail experience preferred

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve customers in over 180 stores in the state. As part of Kroger, we aim to bring diverse teams together to create positive experiences for customers and communities. We value caring, purpose-driven individuals eager to grow and succeed with us. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered per applicable laws. For accommodations during the application process, contact  or management.

Benefits

• Comprehensive healthcare including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off and holidays.
• Emotional and financial support through EAP and financial coaching.
• Associate discounts and tuition reimbursement programs.
• Opportunities for career growth and training.