Grave Shift Casino Shift Manager

Grave Shift Casino Shift Manager role at Larry Flynt's Lucky Lady Casino

The eCasino Shift Manager is responsible for overseeing the day-to-day operation of the casino on the Grave shift.

• Acknowledge and greet customers and guests in a friendly, warm and courteous manner.
• Maintain integrity of the games.
• Oversee and supervise all Casino personnel.
• Work with Food and Beverage, Security and Cashier’s Cage to maintain the highest level of effectiveness and efficiency possible in the absence of their Department Heads.
• Maintain excellent customer relations and problem‑solving skills.
• Abide by and adhere to all Human Resources and Company policies and procedures.
• Make all final gaming decisions.
• Be aware and adhere to all rules concerning Casino promotions.
• Authorize complimentary meals to players and guests and include this information in your daily manager’s report.
• Perform all other work‑related duties as assigned by the Casino Shift Manager.
• Develop and coordinate ongoing training for floor personnel.
• Promote games, call and invite players from outside the Casino for Casino gaming and functions.
• Hold daily pre‑shift meetings with gaming staff to ensure knowledge of new promotions, rule changes and other items pertaining to the gaming floor.
• Generate and e‑mail daily shift manager’s reports with regards to incidents, call‑ins, jackpot winnings, and comp’d patrons, etc.

• Prior Casino Gaming Supervisor experience preferred.
• Knowledge of Game rules.
• California Card room experience preferred.

• A High School diploma or General Education Development (GED) degree.

• Ability to determine and shift priorities quickly.
• Ability to examine issues both strategically and tactically.
• Ability to carry out detailed tasks and projects with minimal direction or supervision.
• This position requires the ability to problem solve complex situations in an effective and efficient manner.
• Ability to solve practical problems and deal with a variety of variables.

• Excellent oral and written communication skills.
• Strong interpersonal skills and ability to build positive working relationships.
• Ability to express complex concepts in a clear manner.
• Ability to express ideas clearly and succinctly in letters, memos and reports.
• Foreign language skills a must.
• Able to read, write, and speak English.

• Must be able to obtain and maintain a Gardena City work permit.
• Must be able to obtain and maintain a California Key Employee gaming license.

• Requires working in front of a computer and extended periods.
• The ability to stand/walk for extended periods of time.
• Must be able to stand on feet for long periods of time.
• Maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines with attention to detail.
• Professional appearance and demeanor.

• Noise level in the work environment is usually moderate to loud.
• Adult content environment.
• Must be able to work various shifts.
• Must be able to concentrate in an intense, fast‑paced environment with numerous distractions.
• 24‑hour operation with a very fast‑paced environment.

• Must be at least 21 years of age.
• Must be able to obtain, and maintain, a Gardena Police Department/City issued Casino work permit.
• Must be able to obtain and maintain a California Key Employee gaming license.

Mid‑Senior level

Part‑time

Management and Manufacturing

Gambling Facilities and Casinos