Sr Supplier Technical Engineer

** Role Definition
** Assesses supplier quality and drives process improvement to decrease product defects and ensure products are in compliance with manufacturing specifications and standards.
** Responsibilities*
* • Ensure quality of received components by reviewing supplier provided data against drawing requirements.  
• Generating reports on supplier quality, by monitoring their defect rates and areas that can lead to potential flaws;
Guiding suppliers to reduce these defect rates.  
• Researching the potential vendors, assessing their manufacturing environment, practices, and procedures;
Conducting supplier quality control audits to ensure compliance with organizational policies and quality certifications (ISO, NADCAP).  
• Supporting suppliers in improving their performance through process enhancements, implementing process controls, and developing quality assurance plans.
** Skill Descriptors
** Effective Communications:
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.  Level Working Knowledge:

• Delivers helpful feedback that focuses on behaviors without offending the recipient.  
• Listens to feedback without defensiveness and uses it for own communication effectiveness.  
• Makes oral presentations and writes reports needed for own work.  
• Avoids technical jargon when inappropriate.  
• Looks for and considers non-verbal cues from individuals and groups.

Problem Solving:
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.  Level Extensive

Experience:

• Ensures capture of lessons to be learned from a problem-solving effort.  
• Organizes potential problem solvers and leads problem resolution efforts.  
• Uses varying problem-solving approaches and techniques as appropriate.  
• Contributes to standard practices for problem-solving approaches, tools, and processes.  
• Analyzes and synthesizes information and devises alternative resolution strategies.  
• Develops successful resolutions to critical or wide-impact problems.

Process Improvement:
Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.  Level Extensive

Experience:

• Streamlines the critical workflow for executing key processes.  
• Sets priorities for addressing process problems that limit performance.  
• Develops methods for improving and establishing controls for critical processes.  
• Monitors external sources for applicable new methods and controls.  
• Analyzes findings from improvement cycles to ensure success of interventions.  
• Coaches others to develop the skills to improve processes.

Quality Orientation:
Knowledge of quality management methods, tools, and techniques; ability to create and support an environment that meets the quality goals of the organization.  Level Working Knowledge:

• Confronts root causes of problems wherever they exist.  
• Eliminates unnecessary work and all non-value-added activities.  
• Uses objective quality criteria and data to drive decisions.  
• Documents learnings regarding quality outcomes so that the data can be used for improvement.  
• Surfaces quality problems whose root causes fall outside the group's responsibility.

Product Quality Assurance:
Knowledge of product quality assurance; ability to use tools, techniques and methodologies assuring the quality of development for and manufacturing of products.  Level Extensive

Experience:

• Advises others on the strengths and weaknesses of alternative quality assurance methodologies.  
• Consults on the optimal matching of quality assurance tools to specific products or product groups.  
• Interprets QA failures, analyzes the underlying causes and estimates associated costs.  
• Implements quality assurance processes for multiple hardware products.  
• Conducts and directs quality reviews…