Assistant Property Manager II

Base pay range: $45,760.00 - $49,920.00 per year. Pay Rate: $22-$24 per hour.

As an Assistant Property Manager II at Coastline Equity, you will play a pivotal role in delivering high-quality service and care to our tenants and supporting the property management team with daily operations. You will partner closely with a Senior Property Manager to ensure our properties are compliant, well-maintained, and efficiently operated. With a focus on tenant satisfaction, vendor coordination, and operational excellence, your work will directly impact the performance of the properties and the experience of our residents.

We’re looking for someone with a growth mindset, an eye for process improvement, and a passion for turning challenges into opportunities. This role is ideal for a detail-oriented, action-driven professional looking to learn, grow, and make a difference in a dynamic and supportive environment of real estate.

• Tenant & Vendor Communication:
  Serve as a point of contact for tenant and vendor needs, ensuring all interactions reflect a Customer First attitude.
• Respond to phone calls, voicemails, and emails promptly and professionally.
• Handle after-hours and emergency on-call duties, providing responsive service during high-stress moments.
• Maintenance Coordination:
  Collaborate with Senior Property Manager to ensure timely and high-quality maintenance services.
• Bid, schedule, and follow up on all repair work, maintaining documentation in App Folio.
• Conduct move-in, move-out, and routine inspections to ensure habitability and safety.
• Assist with vendor insurance documentation coordination and ensure vendors are approved for work.
• Tenant & Rent Management:
  Support rent collection processes, including delinquency follow-ups and rental agreement enforcement.
• Prepare and manage related documentation for proceedings when needed.
• Help manage and verify rent rolls and ensure all tenant-related documentation is accurate.
• Administrative Operations:
  Submit invoices for A/P processing, track vendor payments, and manage invoice-related documentation.
• Maintain complete and accurate tenant, vendor, and maintenance files in App Folio.
• Oversee key tracking systems and ensure physical and digital organization is maintained.
• Assist with scheduling appointments with prospective tenants, vendors, and internal teams.
• Technology & Efficiency Improvements:
  Leverage property management tools such as App Folio for work order tracking, documentation, and calendar/task management.
• Identify areas for process improvement through technology and workflow automation, including AI.
• Stay current on industry-related systems and software updates.
• Collaboration & Compliance:
  Maintain a collaborative relationship with the Senior Property Manager and other departments.
• Help ensure regulatory compliance, maintain clean and safe work areas, and support property safety practices.
• Participate in internal initiatives to improve operations, documentation, and interdepartmental workflows.

• Problem Solving:
  Addresses challenges with creativity and resourcefulness.
• Action-Oriented:
  Tackles daily operations with energy and a get-it-done mindset.
• Communication:
  Clear, respectful, and consistent in both written and verbal interactions.
• Calendar & Task Management:
  Keeps schedules and to-do lists on track with strong attention to detail.
• Risk Awareness:
  Recognizes potential issues and takes proactive steps to mitigate them.
• Customer Service Focus:
  Understands the importance of tenant retention and positive vendor relations.
• Tech & AI Readiness:
  Comfortable using digital tools and exploring new platforms for efficiency.

• 2+ years of office/ property management experience working in an office or administrative setting.
• 3+ years of customer service experience in a fast-paced or high-volume environment.
• Strong organizational and verbal/written communication skills.
• Demonstrated ability to multitask and manage a full task list with prioritization.
• Interest in real estate and obtaining a California Real Estate License within two years.
• Comfort with emergent and high-pressure situations, including…