Maintenance Lead Technician

We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.

In this role, you will be joining the Maintenance and Facilities team. This team supports our warehouse by keeping a productive, clean, and well stocked work environment. As a member of the Facilities team, you will create a direct impact on fostering a positive culture throughout our warehouse. This role will work fully onsite.

To further this important mission, we are looking for a hands‑on Maintenance Lead to take ownership of preserving the good condition and functionality of our equipment and premises. The Maintenance Lead needs to be a thorough professional with a practical mind, attention to detail, and the ability to lead by example. The ideal candidate will be able to work autonomously and responsibly, observe all health and safety guidelines, and make sure the team does the same.

• Communicate directly with the Maintenance Manager on all maintenance needs and issues, providing regular updates on equipment status, repairs, and open projects
• Create daily schedules for the maintenance team, assigning work to each team member and prioritizing urgent repairs while keeping planned work on track
• Build up team members by coaching them on the areas where they need to grow and finding positive, effective ways to teach new skills
• Implement and execute safety as the highest priority, and hold the team to the same standard
• Work directly with vendors to request quotes and gather information on parts, equipment, and services, and keep critical spare parts in stock
• Follow through on emails and verbal conversations, turning requests into action and seeing projects and tasks through to completion
• Own the preventive maintenance schedule for conveyors, compressors, boilers, and other warehouse equipment to reduce breakdowns and downtime
• Perform general maintenance repairs daily, staying hands‑on alongside the team
• Ensure assets are in excellent working condition
• Resolve issues throughout the equipment life cycle
• Keep maintenance records up to date, including work orders, repairs, and completed preventive maintenance

• 3+ Years of experience leading, training, or supervising a team, ideally in a maintenance, facilities, or warehouse setting
• Have a solid understanding of mechanical and plumbing systems and an advanced understanding of electrical
• Working knowledge of automated conveyors, compressors, boilers, and related equipment
• Experience diagnosing and repairing machine failures, as well as troubleshooting and repairing power and hand tools
• Knowledge of basic handyman functions, including electrical, carpentry, painting, and plumbing
• Knowledge of Red Tagging
• Clear communicator, in person and in writing, with management, vendors, and team members
• Attentive to detail and thorough with inspections and repairsA self-starter with great organizational skills, excellent customer service, and the ability to handle multiple tasks
• Can perform work to the highest standard with minimal or no supervision
• Comfortable with email, MS Office, and software tools for diagnostics, maintenance tracking, and communication
• Have a valid driver’s license
• Can meet the physical demands of the role, including standing, pushing, pulling, bending, climbing ladders, working in confined spaces, and lifting up to 50 lbs