T Mobile Authorized Retailer Assistant Manager

T Mobile Authorized Retailer Assistant Manager

Join to apply for the T Mobile Authorized Retailer Assistant Manager role at GP Mobile.

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase at Luna Wireless, an Authorized T-Mobile Retailer! Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US. Seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast‑paced environment, Luna Wireless is the place to be. Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? Do you have what it takes to be a game changer? Join a winning culture! #Career Growth #Connected Culture Be unstoppable with us!

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

• Infuse every store’s Mobile Associate with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
• Ensure that every need the customer has is met and that employees build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem.
• Complete observations of Mobile Associate interactions with customers, including feedback, to be used in development, training and coaching conversations.
• Effectively manage customer wait time, keep current on products, services and promotions.
• Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associates to ensure they meet and/or exceed defined monthly success measurements and complete assigned training on time.
• Assist in maintaining the quality of the overall store environment and adhere to national plan‑o‑gram standards. Use visual displays and interactive devices effectively and keep them current. Assist in the execution of Retail Methods & Procedures.
• Ensure team knowledge of store systems and corporate communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.

• 1 year customer service and/or sales experience, retail environment preferred.
• Available to work a varied schedule including nights, weekends and holidays.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.

• Competitive base pay plus commissions.
• Benefits for part‑time and full‑time employees.
• Medical, dental and vision benefits.
• 401K plan.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career.
• This is the opportunity to do something special and join a company revolutionizing the wireless industry.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.

• Entry level

• Part‑time

• Sales and Business Development
• Wireless Services

Referrals increase your chances of interviewing at GP Mobile by 2x.