Receptionist, Administrative​/Clerical

The Receptionist role at H&R Block is a seasonal opportunity to deliver exceptional client experiences.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a long‑term strategy, Block Next, focusing on innovation, client experience, and sustainable growth.

As a seasonal Client Service Professional/Receptionist, you will help clients make confident, informed decisions about their lives, careers, and money. You will build client relationships, match them with the right tax professional, schedule appointments, and ensure all client needs are met.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all client needs have been met during service—both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan

H&R Block remains committed to building a connected culture where trust, care, and connections guide our teamwork. You will be immersed in an exceptional work environment and surrounded by colleagues dedicated to mutual growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Overland Park, KS

Salary: $50,000.00 - $75,000.00