Strategic Director of Financial Aid & Student Accounts

Witt Kieffer is pleased to partner with Mount Wachusett Community College (MWCC), a mission‑driven institution serving North Central Massachusetts, in two national searches for experienced and collaborative leaders:
Director of Financial Aid and Director of Student Accounts. Both roles report to the Executive Director of Student Financial Services and play critical parts in advancing MWCC's commitment to access, affordability, and student success.

MWCC is dedicated to providing high‑quality education and support services to a diverse student population, including traditional undergraduates, early college participants, lifelong learners, and workforce development students. These positions offer an opportunity to shape the financial experience of students and ensure compliance, integrity, and efficiency across financial operations.

The Director of Financial Aid provides vision, leadership, and day‑to‑day management of the Financial Aid Office. This includes administering all Federal Title IV programs, institutional funds, and Massachusetts state aid programs such as Mass Educate and Mass Reconnect tuition and fee‑free community college programs for eligible residents. The Director ensures compliance, accuracy, and ethical stewardship of funds while delivering training and updates to staff and campus partners.

The Director of Student Accounts oversees student billing and account operations in a high‑volume, multi‑program environment. This includes programs with unique billing schedules and compliance requirements. The Director ensures integrity and efficiency while leveraging technology to support evolving programs and priorities, as well as collaborating closely with campus partners.

Both positions require a bachelor’s degree in business or a related field, five years of progressively responsible professional experience, and three years of supervisory experience. The salary range is $95,000 to $110,000, along with a comprehensive suite of benefits.

To apply (with a cover letter and a resume as PDF documents), submit a nomination, or express interest in either position, please contact the following individuals:

• Director of Financial Aid:
  Rob Springall and Ethan Robles ()
• Director of Student Accounts:
  Rob Springall and Toni Davis ()

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.

The College prohibits sex‑based harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's affirmative action officer and/or Title IX coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission, or the United States Department of Education's Office for Civil Rights.