Mammography Patient Services Coordinator, Mammography

You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!

Hours:
Days, 7:00am-3:30pm, Flexible 4 shifts, Monday-Friday

$19.00-$25.07

Disclaimer

We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.

Job Summary: The Mammography Assistant provides administrative, patient-care support, and technical assistance to the Mammography Department. This position serves as an important support role for mammography technologists, helping to maintain efficient patient flow, provide a positive patient experience, and ensure that the department operates in an organized and timely manner. The position combines traditional medical secretary responsibilities with patient care and technologist‑assistant duties.

The individual will assist with patient preparation, room turnover, stocking and maintaining supplies, obtaining outside imaging, coordinating patient appointments, and supporting the technologists throughout the patient’s visit. The Mammography Assistant works closely with mammography technologists, radiologists, scheduling, registration, and physician offices to coordinate screening and diagnostic breast imaging services.

Essential Functions

• Coordinates the scheduling of mammography exams so that all exams are scheduled correctly.
• Greets and assists mammography patients in a professional, compassionate, and timely manner while maintaining patient privacy and confidentiality.
• Prepares patients for mammography examinations by providing gowns, assisting patients with changing, and ensuring they are appropriately prepared for their scheduled study.
• Assists mammography technologists as needed with patient flow, room preparation, positioning support, and other non-clinical duties to promote an efficient workflow.
• Schedules mammography appointments accurately, verifies patient information, and coordinates examinations according to physician orders and department protocols.
• Makes patient reminder calls to confirm upcoming mammography appointments and provides patients with necessary appointment information and instructions.
• Assists offices with urgent add-on mammography studies by coordinating scheduling, communicating with the appropriate staff, and helping ensure timely patient access.
• Works closely with radiologists as needed to support daily workflow, obtain necessary information, and facilitate completion of mammography studies.
• Uploads outside mammography and breast imaging studies and ensures images are available in the appropriate imaging system for radiologist review
• Pulls and prepares prior studies one day in advance through Secure View so that all relevant imaging is available for the radiologist to review and compare.
• Prints daily patient letters and other required departmental correspondence.
• Folds, stuffs, and prepares envelopes for mailing patient letters, reports, and other departmental correspondence.
• Processes incoming and outgoing calls, messages, referrals, and medical records in a timely and professional manner.
• Responds appropriately and immediately to patient concerns, urgent situations, and emergencies, notifying the appropriate clinical staff as needed.
• Maintains a safe, clean, and organized mammography reception and patient-care environment for patients, visitors, and staff.
• Ensures accurate…