Director of Facilities and Operations

Position: Director of Facilities and Operations - Mount Wachusett Community College

Location: Gardner, MA Category: Administrative Posted On: Wed Nov 12 2025

Job Description

Assist with providing leadership and direction for a comprehensive maintenance program. The Director of Facilities is responsible for overseeing the daily operations of the college's physical infrastructure, ensuring that all buildings, grounds, and systems are safe, functional, and well-maintained. This role focuses on the hands‑on management of maintenance, custodial services, groundskeeping, and building systems, while supporting long‑term planning and sustainability initiatives.

Is also responsible for managing the work order system and scheduling of work and resources to ensure efficient operations.

Responsibilities Strategic Leadership & Planning

• Assist with the overall management, planning and policy development within the department.
• Assist in the development and implementation of long‑term facility plans aligned with institutional goals.
• Manage space utilization and planning across campus facilities.
• Provide leadership and guidance for events management, particularly those related to facility operations.
• Responds to and coordinates response to facility and weather emergency situations during regular shifts, nights, weekends and holidays.

Operational Oversight

• Assist with the direction and coordination of daily activities of department.
• Oversee grounds and custodial along with the mailroom functions including inventory of equipment, furniture and surplus disposal.
• Assist with the direction and coordination of the trades and daily maintenance activities.
• Monitor and ensure timely completion of work orders, preventive maintenance, and repairs.
• Conduct regular inspections of facilities to identify issues and ensure compliance with safety and operational standards.
• Ensure compliance with local, state, and federal regulations related to building codes, environmental standards, and workplace safety.

Staff Supervision

• Supervise and mentor facilities staff, fostering a culture of accountability and continuous improvement.
• Develop work schedules and assign tasks to ensure efficient coverage and responsiveness.
• Provide coaching, performance evaluations, and professional development opportunities.

Budget & Resource Management

• Develop and manage departmental budgets.
• Monitor expenditures and recommend cost‑effective solutions for repairs and maintenance.
• Oversee procurement of supplies, equipment, contracted services and outside contractors/vendors.

Safety & Sustainability

• Promote and implement sustainability initiatives including energy efficiency and waste reduction.
• Ensure campus safety through effective emergency preparedness and building security protocols.
• Coordinate inspections and maintain documentation for regulatory agencies.

Collaboration & Communication

• Serve as a key point of contact for internal departments regarding facilities‑related needs.
• Coordinate with external vendors and contractors for specialized services.
• Communicate effectively with college leadership and campus constituencies regarding operational status, issues, and recommendations.

Job Requirements

Minimum Qualifications

• Bachelor's degree in Facilities Management, Engineering, Construction Management, or related field (or equivalent experience).
• Minimum of 5 years of progressively responsible experience in facilities operations, preferably in higher education.
• Knowledge of building systems, maintenance practices, and safety regulations.
• Knowledge of code and compliance regulations.
• Proven leadership and team management skills.
• Ability to develop and maintain harmonious working relationships.
• Excellent organizational, communication, and problem‑solving abilities.

Desired Qualifications

• Experience working in a collective bargaining environment, preferred.
• Familiarity with sustainability practices and energy management, preferred.

Equivalency Statement

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Additional Information

Salary: $95,000.00-$

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