Regional Sales Manager

Fiber Optic Regional Sales Manager

Reports to: VP of Sales

Location: In-Field:
Massachusetts:
Work will be primarily performed at designated in-field locations, with travel in and around the Pittsfield, Northampton, and Gardner areas.

Summary: Get in on the ground floor of an established and growing company that is a leader in bringing cutting-edge technology services to the doors of both consumers and businesses. As a Regional Sales Manager at True Light Services, you will lead a sales team, driving performance to meet targets. Responsibilities include recruiting, training, mentoring staff, implementing sales strategies, and building strong customer relationships.

You will monitor sales, ensure policy compliance, and manage travel across your territory, requiring flexible hours and protocol adherence. You should communicate effectively with diverse sales reps and team members and work well in a dynamic, fast-paced environment. This role requires independent and collaborative work across all levels of the organization.

Qualifications and Experience:

• A valid Massachusetts driver's license, subject to successful verification through a DMV check, is mandatory
• Minimum of five years of experience in sales, outside sales, preferably within the telecom sector or a related field, with equivalent work experience in customer-facing roles required
• A minimum of two years of leadership or supervisory experience required and managing teams of 10+ strongly preferred
• Experience with direct sales, B2B sales, and/or channel sales within the telecom sector preferred
• Strong understanding of telecommunications products, services, and technologies (e.g., broadband, wireless, VoIP, fiber optics) preferred
• Familiarity with telecom industry standards, regulations, and competitive landscape, including a comprehensive understanding of regulatory compliance, market trends, and competitor strategies preferred
• Advanced proficiency in systems and sales analytics tools required
• Capable of leading and managing outside sales representatives to achieve targeted door-to-door sales per month, aligning efforts with market demand and company objectives
• Ability to travel moderate distances by both car and foot to meet with clients and outside sales representatives onsite or in the field, as needed
• Willingness to participate and occasionally travel to attend sales and marketing events, contributing to the company's outreach efforts and client acquisition strategies
• Ability to travel to multiple work sites, work overtime, weekends, holidays, or off hours as needed
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in the Spanish Language is desirable

Skills:

• Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
• Functional use of standard office equipment, computers, and office software
• Strong time management skills, with the ability to manage priorities and workflow
• Commitment to accuracy and high standards for quality of work
• Ability to work effectively with all levels of team members and management
• Excellent problem-resolution and customer service skills
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Excellent verbal and written communication skills
• Ability to work on complex projects with general direction and minimal guidance
• Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
• Good judgment with the ability to make timely and sound decisions
• Highly resourceful team player, with the ability to also be extremely effective independently
• Ability to effectively present information and respond to questions

Essential Duties and Responsibilities:

Team Management and Development:

• Supervises and leads a team of outside sales representatives, providing guidance, support, and motivation to achieve and exceed sales goals
• Supports recruiting efforts, trains, and oversees a team of outside sales representatives
• Provides coaching and mentoring to sales team members, enhancing their performance and career development
• Fosters a positive and motivating work environment that encourages teamwork and high-performance
• Conducts regular performance evaluations and offers constructive feedback and support to facilitate continuous improvement
• As this role develops, supervisory responsibilities may include direct supervision of subordinates, along with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Implements comprehensive outdoor sales strategies to attain predefined sales objectives set by the company.
• Analyzes market trends and customer preferences to tailor sales approaches effectively
• Utilizes the TLS process…