Retail Sales Associate GARDNER | Timpany Blvd

Overview

Retail Sales Associate GARDNER | Timpany Blvd All in Avg. $30

Join to apply for the Retail Sales Associate GARDNER | Timpany Blvd All in Avg. $30 role at Arch Telecom.

We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand.

• Learn and build proficiency in customer service, while delivering a best-in-class customer experience and building loyalty by helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
• Engage in side-by-side selling to find personalized solutions beyond the bare-bones device and service plan, including accessories and Internet of Things (IoT) devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers and expertise.
• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient in the use of digital tools to enhance interactions and onboarding, demonstrating how coverage stacks up in the customer’s neighborhood, and explaining plans and services.
• Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
• Build relationships with and partner with employees across channels to own the customer experience and resolve issues, including identifying and handing off small business leads.
• Develop strong peer relationships to support the company’s success and provide first-class customer experience.

• 6 months of customer service and/or sales experience; retail environment preferred.
• A strong desire to learn and master the skills required of customer advocates and to build meaningful connections with customers.
• Competitive drive and the confidence to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.
• Be at least 18 years of age; high school degree or GED; ability to stand for long periods; ability to lift objects up to 25 lbs; reliable transportation; full-time (40 hours) or part-time (20+ hours) availability.

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Opportunities for career advancement
• A culture of care & excellence
• Health benefits for full-time employees
• Bonuses:
  Monthly sales incentive programs, contests, rewards and more

Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce and welcome everyone to our team.

Apply Now:

Inquiries: