Teller, Finance & Banking
Listed on 2026-10-18
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Finance & Banking
Bank Customer Service, Banking Operations, Retail Banking
The Role POSITION SUMMARY
Provides excellent customer service while conducting credit and debit transactions in compliance with established bank policies and procedures. Keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.
ESSENTIAL JOB DUTIES AND REPONSIBILITIES- Provide extraordinary customer service; always greeting customers when they enter the branch by acknowledging with a smile, customers’ name or gesture to let the customer know you acknowledge them.
- Receives checks and cash for deposit, verifies amount, and examines checks for endorsements
- Cashes checks and pays out money after verification of signatures and customer balances.
- Enters customers' transactions into computer to record transactions, and issues computer generated receipts
- Places holds on accounts for uncollected funds
- Adheres to all applicable compliance requirements.
- Keeps their daily supply of cash in order and counts incoming and outgoing cash.
- Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
- Explains, promotes, or cross sells bank products and services to new and existing customers. Uses the HPG (High Performance Growth) Standards.
- May cross train on new accounts.
- Removes deposits from, counts and balances cash in night depository.
- Ability to effectively utilize a personal computer and other standard office equipment
- Must accurately and consistently balance cash drawer.
- Responsible for protecting bank from fraud.
- Understands policies and procedures of operations department.
- Trained on bank security. Completes all bank training within assigned timeframe.
- Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
The Bank Secrecy Act is intended to safeguard the U.S. financial system and the financial institutions that make up that system from the abuses of financial crime, including money laundering, terrorist financing, and other illicit financial transactions. The Board of Directors is committed to complying with both the spirit of the regulations and the letter of the law. All employees are expected to understand and comply with all aspects of the BSA and to perform their job duties in accordance with Bank BSA policies and procedures.
Employees who willfully violate the BSA may be subject to both civil and criminal penalties and termination of employment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); or three or more months related experience and/or training; or equivalent combination of education and experience.
SUPERVISORY RESPONSIBILITIESNone
LANGUAGE SKILLSAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLSAbility to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.
REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; use hands to operate a computer and talk or hear. The employee is occasionally required to walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision,…
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