Medical​/Telemedicine Assistant ; MTAI

Description

POSITION TITLE: Medical/Telemedicine Assistant I (MTAI)

CLASSIFICATION:
Non-Exempt

DEPARTMENT: Tribal Health

SUPERVISOR: RN-II

GRADE:
NE9 $17.84 ($37,107.20) - $26.76 ($56,660.80)

Medical/Telemedicine Assistant I (MTAI) are early to mid-career Medical Assistants who are seeking a pathway to formal Medical Assistant status while showing a commitment to serving Washoe Tribal Health Center’s (WTHC) patient population. Under continuous direct supervision, the MTAI provides care as directed to all patients in accordance with the accepted standards of medical care. MTAI’s continuously consult with Registered Nurses and/or Medical Clinicians on patient problems.

Report to supervisors all incidents that might affect patients, personnel, or visitors adversely. MTAI’s are enthusiastic adult learners who accept direction readily, show progressive improvement in a structured career path as set forth at the beginning of employment, and maintain a consistent commitment to a career in healthcare service to the Washoe Tribe of Nevada and California. Maintains the confidentiality of all privileged information.

• The MTAI is responsible for assisting the medical staff who provide in-person/telemedicine services in addition to serving as a backup for all other support staff functions.
• Participates in telemedicine conference calls and assists the medical staff with physician orders, lab orders, and the processing of any forms/documents as required.
• Performs patient screening as directed.
• Actively obtains patients’ medical/surgical/social history while updating health records accurately, concisely, and thoroughly as directed.
• Accurately monitors and records patients’ height, weight, and vital signs.
• Accurately documents all components of a medical visit intake: reconciles medications including strength and dosing schedule as directed, history of present illness, etc.
• Consistently maintains order and cleanliness of the facility, i.e. in laboratory, exam rooms, central supply, nurse’s station, and any other area as directed.
• Administers medications orally and by injection including routine vaccinations once competency is documented, under clinician’s written order and verified per protocol.
• Enters Immunizations into the Web-Based Immunization Information System (WEBIZ) Registry and assists in the recall system.
• Calls patients with normal lab/test results or abnormal results per written instruction.
• Calls or faxes prescription refills as directed by the ordering clinician.
• Assists in ordering, receiving, and stocking of medications, samples, and supplies.
• Autoclaving and maintenance of sterile surgical instruments and supplies as directed.
• Schedules patients for transportation per protocol.
• Re-schedules and notifies clients when a Clinic is cancelled or re-scheduled.
• Gives follow-up phone calls for no-call or no-show patients.
• Assists providers with paperwork outside of the clinic as well as paperwork related to referrals (i.e. Specialty Consultations, home health, physical therapy, etc.).
• Guides and instructs patients in self-care activities, i.e. personal hygiene, nutrition, family planning, and grooming needs as directed.
• Prepares, maintains, and operates under supervision specialized equipment for the care of patients (i.e., EKG, suction, inhalation therapy, spirometry, etc.).
• Assists physician/clinical nurse in the application of life saving techniques in emergencies.
• Applies dressings/bandages, removes sutures, irrigates tissues, and applies topical medications once competency is established; documents these activities to standard.
• Collects, prepares, and documents lab specimens i.e. blood, urine, stool, sputum, etc.
• Actively trains towards competency in…