Receptionist, Administrative​/Clerical

Overview

Becoming part of H&R Block means joining a culture focused on helping people and providing confidence to clients, associates, and communities. We strive for a high-performing, connected culture where everyone belongs and continually improves our business through Block Next, a long-term strategy for innovation, client experience, and sustainable growth.

Joining H&R Block as a seasonal Client Service Professional/Receptionist focuses on delivering excellent client experiences now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all clients  needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

At H&R Block, we invest in our people and support their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan

We are committed to building a Connected Culture where trust, care, and connections help us work together and ensure everyone feels safe bringing their authentic self to work and belonging to a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues dedicated to supporting one another.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.