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Customer Experience Specialist — Order & VOC

Job in Valley View, Garfield Heights, Cuyahoga County, Ohio, USA
Listing for: Welch Packaging
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR

Job Description & How to Apply Below

Location: Valley View

A leading packaging company in Ohio is seeking a detail-oriented Customer Service Representative. The selected candidate will be responsible for managing customer orders, resolving inquiries, and ensuring a smooth transition from production to delivery. Ideal candidates should have a high school diploma, experience in customer service, and strong communication skills. The role also requires physical demands such as lifting up to 40 pounds.

This is an opportunity to work in a typical office environment while supporting a manufacturing operation.
This opportunity is for the Customer Experience Specialist — Order & VOC role at Welch Packaging. We would love to welcome a new Customer Experience Specialist — Order & VOC to our organisation in Valley View, OH, United States. For the Customer Experience Specialist — Order & VOC position at Welch Packaging, we are reviewing applications now.
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