Field Service Engineer, Power Control Equipment

At Russ electric®️, a Siemens business, we are dedicated to designing and building custom power control systems and equipment that meet the stringent performance and reliability requirements of critical facilities such as Data Centers, Telecommunications, and healthcare. Founded in 1955 by Raymond G. Russell, Russ electric®️ has grown into one of the world’s most respected manufacturers of automatic transfer switches and power control systems.

As part of Siemens, a global leader in technology and innovation, we continue to uphold Raymond Russell’s legacy of excellence and reliability. Together, we are committed to advancing the future of power control solutions, ensuring that our customers receive the highest quality products and services.

We are looking for a Field Service Engineer to support critical power facilities. This position will be based out of Cleveland OH. This position requires a qualified, hands‑on, service‑oriented technician to be involved with automatic transfer switch startups, modifications, warranty and emergency calls. Applicant should show desire to learn and advance to the Field Service Engineer level.

• Applicant must carry a cell phone and be on call 24 hours a day, 7 days a week.
• Focus on work related to automatic transfer switches.
• Provide technical support of field startups (standard and non‑standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts.
• Supervising and ensuring compliance with all safety policies, procedures, guidelines and laws.
• Conduct client communication in a highly customer service‑oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
• All work and decisions shall be conducted in strict compliance of all regulatory laws.
• Travel requirements:
  Up to 80% travel.

Basic Qualifications:

• High School Diploma / GED.
• 3+ years experience with electrical power including low voltage through medium voltage switch gear in support of critical power facilities (IE data centers, airports, etc…).
• Experience with most types of automatic transfer switch testing.
• Reading schematics and blueprints for power control, automation and customer technical support.
• Familiarity with all applicable codes and industry standards.
• Proficient in taking care of client interactions and completing projects on time and within budget guidelines.
• Strong project management skills with excellent decision making, organization and management capabilities.
• Must be self‑directed and very committed to customer satisfaction.
• Individuals must possess a valid Driver’s license in good standing.
• Must be authorized to work in the US for any employer without sponsorship now or in the future.

Preferred Qualifications:

• Associate or bachelor’s degree in electrical engineering.
• Excellent customer service, time management and follow‑up skills.
• Power distribution, DC/AC, Voltage Circuit Theory and practical troubleshooting skills.
• The pay range for this position is $56,000 – $96,000, plus travel and overtime. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location. The position can be filled at a higher or lower level.

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About Siemens: We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource‑efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex…