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Manager, Repair Ops

Job in Valley View, Garfield Heights, Cuyahoga County, Ohio, USA
Listing for: Otis Worldwide Corporation
Full Time position
Listed on 2026-11-01
Job specializations:
  • Engineering
    Field/Service Technician, Operations Management, Maintenance Technician / Mechanic, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Date Posted:  Country:
United States of America

Location:

OT112: CVC - CLEVELAND, OH 9800 Rockside Road, Valley View, OH, 44125 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Cleveland branch of Otis Elevator Company is searching for a highly motivated Repair Supervisor to oversee the repair of equipment as well as employee selection, training and safety for all assigned projects. This role covers the greater Cleveland area.

Responsibilities
  • Lead the performance of field operations for all elevator repair and testing
  • Meet project deadlines and all financial performance targets including profit and working capital
  • Conduct field education training ensuring that we create and maintain a safe working environment
  • Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
  • Coordinate all material deliveries and issuing purchase orders
  • Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job
  • Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
  • Accurately analyze situations and assist in developing contingencies for estimates
Requirements
  • 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred
  • 5+ years in the elevator field, a trade certificate, and/or a University Degree in Engineering
  • Ability to work in a highly team-oriented and dynamic environment
  • Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
  • Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
  • Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
  • Strong leadership skills and goal-oriented with strong time management and organizational skills
What’s In it For Me / Benefits

Benefits:
Otis currently provides our colleagues with the following benefits:

  • 401(k) plan that includes generous company match and a separate automatic retirement contribution
  • Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
  • Three weeks paid vacation and paid company holidays
  • Paid sick leave - Employee assistance and wellness incentive programs
  • Life insurance and disability coverage
  • Voluntary benefits, such as legal, pet, home, and auto insurance
  • Birth/adoption and parental leave benefits
  • Adoption assistance
  • Tuition reimbursement program
  • Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

The salary range for this role is $125,000- $150,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State…

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