Customer Team Member

Customer Team Member

Location:

20 Main Street, Garforth, LS25 1AA

Pay: £13.04 per hour

Contract:

12 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening (6am), closing (10pm), and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday.

Full, paid training provided.

• Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co‑op products and Membership, and doing all you can to deliver a great shopping experience.
• Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members.
• Make sure the store is safe and legal – keep the shelves stocked and ensure prices, dates, and temperatures are all correct.
• Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
• Support your local community – get involved in all kinds of activities and events.

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• The flexibility to work a range of different shifts.
• The applicant must be 18 years of age or older.

• 30% discount on all Co‑op products in‑store (plus 10% discounts on other brands).
• A pension scheme with up to 10% employer contributions.
• Stream – a money‑management app giving you access to a portion of your pay as you earn it.
• 31 days of holiday (including bank holidays, pro‑rata for part‑time colleagues).
• Virtual healthcare services for you and your family, including GP appointments, eye care, mental health support, and nutrition and fitness consultations.
• 24/7 employee assistance service.
• Full, paid training and dedicated support for your personal development and career progression.
• Rotas shared three weeks in advance and accessible on your phone.
• Cycle‑to‑work scheme.

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.