Regional Product Manager - Rotary

Company Overview

Epiroc is a global productivity partner for mining and construction customers, accelerating the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment, and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification.

Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries.

• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation
• Paid Sick Time

Responsible for establishing a strong customer solutions mindset focused on exceeding customers' expectations, by creating a rotary tooling product portfolio that fits customers' needs and helps them succeed on their ambitions and plans.

• Develop product strategy and roadmap
  • Segment market and propose focus areas based on analysis of market attractiveness and Epiroc's ability to compete.
  • Generate business and product ideas through analysis of customer applications, market changes, competitive offerings, and customer feedback.
  • Prioritize ideas based on attractiveness and feasibility to Epiroc.
  • Based on prioritized ideas, develop product strategy and roadmap for the next 3-5 years, including making potential phase‑out decisions.
  • Review product strategy and roadmap with VP DTS and adjust as needed.
  • Support PPM in creating the right product portfolio for the chosen market.
  • Focus on increasing market share, revenue, profitability, and sustainable development.
• Development to launch
  • For each major idea, describe customer problem in detail, draft minimum viable solution, estimate customer value.
  • Develop business cases for prioritized ideas and seek approval to proceed.
  • Based on customer need, draft functional specs, set product targets (e.g., safety, quality, cost, lead time), and define technical specs with R&D.
  • Ensure development of a robust launch plan and deliver on time, either independently or with a project manager.
  • During product development, work closely with relevant teams across divisions to ensure product meets specs and targets and is ready for launch and delivery.
  • Provide detailed customer value proposition for sales communication.
  • Draft promotion plan and provide input to marketing for assets such as brochures, product literature, presentations, videos/animations, case studies.
• Sales and after‑sales support
  • Train customer contacts to sell product and support them in their sales activities.
  • Provide high-quality sales materials and training to help drive sales.
  • Support CCs in customer‑facing activities such as visits, campaigns, roadshows, exhibitions.
  • Monitor product performance and gather improvement ideas to better meet customer needs.
  • Proactively propose ideas for product improvements, pricing changes, promotion ideas, and inform PPM of product gaps.
• Operations
  • Follow product safety, quality, performance after launch and take action as needed; serve as a safety role model.
  • Work with operations to ensure product competitiveness; propose initiatives for cost reduction and quality improvement.
  • Take active role in resolving potential safety and quality issues arising from the field.

• University degree in Engineering, Mining, Business or similar discipline, or equivalent experience and proven track record.
• Minimum of 5+ years of relevant experience in the mining industry, preferred in Service or Sales & Marketing.
• Rotary consumables application knowledge is a must; experience with other drilling tools, rigs or service is a plus.

Note:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Employment at Epiroc is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, for any reason not prohibited by law, and all employment continues on that basis.

Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.