Medical Front Office

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Next Care Introduction
Next Care strives to be the leader in high‑access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. We operate in eleven states and over 165 urgent care clinic locations, providing exceptional, affordable care nationwide.
At Next Care we constantly strive to provide the highest degree of caring, growth, integrity, results and teamwork. Our core values serve as the foundation of our relationships with patients, customers, investors, partners and one another. Adherence to these values enables us to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within high‑access healthcare.

Next Care Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist who thrives in a fast‑paced setting and enjoys working in a team environment. We are seeking customer‑friendly, passionate employees to be part of our growing organization where patients and employees are our top priority.

• Obtain personal and insurance data from patients and input information into the EMR system.
• Monitor patient flow, including assigning patients to rooms as needed.
• Complete all necessary insurance forms for registration to ensure proper reimbursement from payors.
• Prepare daily deposit, reconciliation, and statistical reports.
• Maintain adequate stock of front‑office supplies and ensure proper functioning of equipment.
• Answer telephone calls utilizing quality customer service skills.
• Ensure patient waiting area and restrooms are clean and reflect a positive image of Next Care.
• Manage patient appointments scheduled via the Next Care website.
• Notify back‑office immediately of any urgent medical concerns a patient may be experiencing.
• Educate patients on services offered by Next Care for their current or next visit.
• Promptly notify the clinic manager of any patient or employee safety concerns.

The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all patients with respect and dignity. They ensure the clinic and front‑reception area run smoothly, optimizing patient flow and satisfaction.

Education:

Minimum of a high school diploma or equivalent. A Medical Administrative Assistant Certificate or equivalent is highly desired.

Experience:

Prior front‑office or medical administrative experience is preferred.

Skills:

Excellent verbal and written communication, strong organizational abilities, proficiency with EMR systems, and the ability to work effectively in a fast‑paced, team‑oriented environment.

Full‑time employees receive medical, health savings account, dental, vision, basic life, voluntary life, long‑term disability, short‑term disability, employee assistance program, critical illness, accident, legal, identity theft, and paid time off benefits. All employees are offered 401(k) plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.