Patient Care Coordinator and Scheduling Specialist; Richardson, TX area; _Garland, Tx

Patient Care Coordinator and Scheduling Specialist (near Richardson, TX area)_Garland, Tx About The Role

Sterling Health Solutions is seeking a highly organized, personable, and dependable Patient Care Coordination & Scheduling Specialist to join our growing Transitional Care Management team. This role works closely alongside our Chief Operating Officer (COO) and plays a critical part in ensuring smooth patient care coordination, efficient provider scheduling, and exceptional communication across patients, clinicians, and internal leadership. If you thrive in a fast‑paced healthcare environment, enjoy supporting patients, and are comfortable working directly with executive leadership, we’d love to hear from you.

$17.00/hr - $21.00/hr

• Location:
  
  Richardson, TX (On‑site | Remote Fridays after 90 days)
• Job Type: Full-Time
• Pay: $17–$21 per hour, depending on experience

• Coordinate patient care activities to ensure timely and appropriate services
• Schedule patient visits with clinicians and healthcare providers
• Manage and maintain provider calendars, adjusting schedules as needed
• Serve as a primary point of contact for patients, ensuring a positive and supportive experience
• Communicate clearly and professionally with patients, providers, and internal teams
• Support the COO with operational coordination related to patient flow and scheduling
• Maintain accurate scheduling records and documentation
• Respond promptly and professionally to patient and provider inquiries

• Strong customer service skills with a patient‑first mindset
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• Ability to multitask and prioritize in a fast‑paced environment
• Comfortable working directly with executive leadership
• Professional, empathetic, reliable, and team‑oriented

• Experience with Transitional Care Management, Home Health, or healthcare operations
• Experience in healthcare, patient coordination, or scheduling
• Familiarity with provider scheduling systems or electronic health records (EHRs)

• 11 days Paid Time Off (PTO)
• 6 Paid Holidays
• Health, Dental, Vision, and Life Insurance
• Remote Fridays after 90 days
• 401(k) Retirement Plan
• Supportive, collaborative work environment
• Opportunities for professional growth and advancement