Adecco: Onsite Supervisor

Job Description

About this role

The Onsite Supervisor acts as the candidate’s/associate’s employment agent (i.e., liaison) and point of contact through the recruiting, onboarding, and assignment lifecycle. This position must ensure satisfaction by maintaining a solid working relationship with our candidates/associates – showing appreciation for their performance and contributions, sharing their importance to our organization, and reinforcing the benefits of working for Adecco. This position is also accountable for meeting performance KPI and SLA metrics to ensure excellent client delivery.

• Administers job postings in various systems.
• Anticipates and understands the local talent market and implements a workforce planning strategy to ensure a continuous pipeline of quality talent.
• Attends to all candidates that contact the onsite, whether in person or online, ensuring that all candidates are provided with correct information about Adecco, offers, job guidance, and training and development programs clearly and professionally.
• Builds and maintains relationships with both passive and active candidates.
• Complies with and executes required recruitment and submission activity KPIs.
• Conducts behavioral interviews to qualify candidates and determine the best placement options.
• Assesses candidates to ensure qualification match, cultural fit, and compatibility with client requirements.
• Conducts moderately complex searches leveraging Adecco and internet tools, analyzes results, and modifies as appropriate to meet needs inventory.
• Assists candidates with resumes, interview preparation, and coaching for specific roles.
• Completes candidate hiring/onboarding processes in accordance with client and organizational requirements.
• Builds and maintains a pipeline of candidates in anticipation of future client fulfillment requests.
• Builds successful recruiting strategies for professional skill sets.
• Creates, implements, and manages innovative strategies to attract top talent and increase retention.
• Extends offer of assignment, including compensation and bill rate negotiation.
• Facilitates interviews with candidates and customers, including candidate preparation and client brief.
• Conducts debrief with the candidate and customer following the interview.
• Performs second‑level screenings of prospective candidates, ensuring adherence to all federal, state, and local laws and regulations and Company policies in the prescreening process.
• Develops candidate executive summary for resume submittal.
• Maintains and updates candidate/associate records in the tracking database.

A high school diploma or equivalent and 3‑5 years of equivalent work experience are required. A minimum of two to five years in the service provider industry is preferred. Must have a proven track record – measured by customer satisfaction service levels, increased responsibilities, and successful working relationships with colleagues and management.

• Excellent organizational, multi‑tasking, communication, and customer service skills.
• Process‑ and KPI‑oriented.
• Excellent MS Office (Word, Excel & PowerPoint) and database skills and the ability to learn new software are required.
• Capable of problem resolution and task prioritization.
• Demonstrated ability to build and maintain strong candidate relationships and networks.
• High energy, results‑driven, and solution‑oriented attitude.

It’s an exciting time to be part of our team. We are proud to be a global thought‑leader and care about doing the best job we can to ensure better futures for everyone. We build our Future@Work strategy as a united team of 30,000+ colleagues, working in over 60 countries worldwide.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset – that’s what we stand for at the Adecco Group. We value unique perspectives and…