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Global IT Service Desk Manager - Scale & Automate

Job in Garland, Dallas County, Texas, 75040, USA
Listing for: Saronic Technologies Inc.
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Systems Administrator, IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below

Saronic Technologies Inc. seeks a Service Desk Manager to lead enterprise IT support across a geographically distributed workforce, including international personnel.

You will oversee daily operations, scale the team, and drive processes and automation to improve service levels and alignment with defense requirements. The role demands strong leadership, ITIL/ITSM expertise, and hands-on experience with Service Now and cloud platforms.

We are seeking a motivated Global IT Service Desk Manager
- Scale & Automate to join Saronic Technologies Inc. in Austin, TX, United States.

This is a great role to take on the Global IT Service Desk Manager
- Scale & Automate role at Saronic Technologies Inc.

As a Global IT Service Desk Manager
- Scale & Automate, you will play an important part at Saronic Technologies Inc. in Austin, TX, United States.

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