Manager, Parcel & Final Mile Transportation

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world.

At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

As the Manager, Parcel & Final Mile Transportation, you will serve as the transportation subject‑matter expert responsible for the strategy, procurement, optimization, and governance of Kuehne+Nagel's parcel transportation program across Contract Logistics operations. This role leads parcel carrier strategy, sourcing, analytics, pricing optimization, customer solutions, and financial performance initiatives that drive service excellence, scalability, and cost efficiency across customer networks.

Operating within the Customer Solutions framework, you will partner with customers and internal stakeholders across Operations, Engineering, Procurement, Finance, Commercial, and IT to develop scalable, value‑driven transportation solutions. Parcel transportation is the primary focus; the role also supports final mile, white glove, and store delivery programs through provider procurement, carrier management, performance oversight, and continuous improvement.

• Own and develop Kuehne+Nagel's parcel transportation strategy across national, regional, postal, and alternative delivery networks.
• Lead parcel carrier sourcing, RFQ, procurement, and contract negotiations to optimize cost, service, and performance.

• Manage strategic parcel carrier relationships and ensure compliance with contractual and service‑level commitments.
• Serve as the primary parcel transportation subject‑matter expert, supporting carrier selection, performance management, and operational solutions.

• Analyze transportation spend, carrier performance, and shipment characteristics to identify cost savings and service improvement opportunities.
• Develop transportation analytics, KPI reporting, forecasts, and financial models to support strategic decision‑making and business performance.

• Partner with Operations, Customer Solutions, and IT to ensure successful transportation execution and customer satisfaction.
• Drive continuous improvement through transportation visibility, carrier performance management, and optimization of transportation technologies and processes.

• Bachelor's degree in Supply Chain, Logistics, Engineering, or equivalent experience
• 7+ years of experience in transportation, parcel operations, logistics, supply chain, or contract logistics environments
• 3+ years of experience managing parcel programs, carrier relationships, procurement, or transportation operations
• Proven experience negotiating parcel carrier agreements and leading transportation procurement initiatives
• Strong knowledge of parcel pricing, including dimensional rating, fuel surcharges, accessorials, and service‑level commitments
• Experience with transportation budgets, forecasting, freight audit, payment processes, and financial analysis
• Knowledge of parcel networks and final mile service models, including white glove, store delivery, delivery metrics, and claims management
• Advanced analytical skills in transportation modeling, performance measurement, and…