Sales Support Specialist

• $40,000 base + commission
• Full base from day one - including every day of training
• 100% inbound - no cold calling, no prospecting, no list building

• $40,000 base + commission
• Full base from day one - including every day of training
• 100% inbound - no cold calling, no prospecting, no list building

At EIDLexit we help small business owners resolve their SBA disaster loan (EIDL) debt. Most are frightened, embarrassed, and out of options when they reach out. We believe every person is made in the image of God and deserves honest guidance in the hardest financial season of their life.

We are a Christian-led company looking for people who want to build a career here - not pass through. You can read what we believe at

We're scaling fast, with lead volume growing every month.

Our closers sit across from small business owners on the hardest financial day of their year. Your job is to make sure every one of those conversations starts prepared, on time, and with trust already built.

This is a dedicated sales-support career role. You do not sell or close. You make our closers faster.

• Respond to new leads fast and earn the consult with tactical empathy
• Book, confirm, and recover consults so closer calendars stay full of qualified conversations
• Route every borrower to the right calendar
• Gather documents and complete the Hub Spot record so closers never open a blank file
• Keep borrowers moving after the consult with clear, honest next steps
• Hand every objection, legal question, or SBA question to the closer. You do not answer them

• Sell, close, or quote fees or terms
• Give legal advice or predict SBA forgiveness decisions
• Make promises on behalf of the SBA or an attorney partner

Show rate, file completeness, speed to lead, closer capacity, and call quality. No dial-count quotas.

Every lead is inbound. These are business owners actively searching for help with a serious financial problem - they raised their hand and asked us to call. Answer rates are high because they need us.

You are the first person a client speaks with. We train in tactical empathy, not scripts and pressure. Those skills transfer anywhere.

Every item below is checked in your application:

• Hands-on Hub Spot CRM experience. You have logged calls and notes and kept contact and deal records current
• Experience working with AI. You have used an AI tool such as ChatGPT, Copilot, or Claude in your work
• Legal authorization to work in the U.S. as a W-2 employee
• Availability Monday-Friday, 8:30 AM-5:30 PM Central, and full-time through the three-week onboarding and training block
• A reliable computer with a webcam, stable high-speed internet, and a private, quiet place to take calls.

• A warm, clear communicator who leads with empathy and listens before they talk
• A problem solver. When two numbers don’t match, you check before you act
• Detail-oriented. You read every instruction and follow structured processes consistently
• You genuinely care about the person on the other end of the call, and you would rather tell someone the truth than close them. We hire people of every background who want to work this way
• Coachable and self-motivated in a remote environment
• Prior appointment-setting, lead-response, or customer-support experience is a plus but not required. No degree required

if you close by pressure or you're not comfortable with people in financial distress.

• Four weeks of paid time off a year. One full week is yours the day you start - not prorated, no waiting period, no matter when in the year you join. The other three weeks…