Senior COE Manager, Operational Excellence, GCM

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Location:

USA - VIRTUAL - US Texas

Division:
Solutions

Job Posting

Title:

Senior COE Manager, Operational Excellence, GCM - 129250

Time Type:
Full Time

The Global Sr. COE Manager, Operational Excellence provides critical support to the Global AWS Security Engagement, GCM Business Management, Regional and Local Customer and Internal Operations Team.

• Serve as the primary Global Customer Management (GCM) security liaison, partnering closely with the established DSV Global Security Task Force (STF), regional security leaders, site operations, and customer stakeholders.
• Represent GCM in global security governance forums and communicate priorities, risks, decisions, and progress clearly to senior DSV and customer stakeholders.
• Collaborate with established Global DSV Security Task Force (STF) team and support to identify, design, and implement continuous improvement security initiatives.
• Develop and implement a globally standardized security framework across all regions, while addressing applicable local regulations, operational requirements, and site‑specific risks.
• Establish consistent global security policies, procedures, minimum control standards, implementation playbooks, governance routines, and reporting requirements.
• Conduct regular site visits to assess physical security controls, operational practices, emerging risks, and compliance with DSV and customer requirements.
• Participate in internal, customer, and third‑party security audits, including audit preparation, evidence coordination, on‑site support, corrective‑action planning, and closure verification.
• Lead security risk assessments and gap analyses across sites, documenting findings and prioritizing mitigation actions based on risk, operational impact, and compliance requirements.
• Maintain a global security compliance roadmap, risk register, audit calendar, and corrective‑action tracker, providing clear visibility to GCM and senior leadership.
• Monitor security performance through standardized KPIs, audit results, incident trends, and control‑effectiveness reviews. Escalate material risks promptly and recommend corrective actions.
• Partner with the STF team to identify, design, test, and implement continuous‑improvement initiatives that strengthen security controls and reduce operational risk.
• Support new site implementations, expansions, customer requirements, and business changes by defining security requirements…