Receptionist, Administrative​/Clerical

Overview

Receptionist | Raleigh Oaks Behavioral Health | Garner, North Carolina

The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, responding to inquiries, connecting callers with the appropriate party, paging overhead when appropriate, documenting incoming deliveries, processing incoming and outgoing mail, and providing additional clerical support as requested.

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Hospital promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.
• Provides assistance to patients and employees, such as making change, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries.
• Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor’s arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

• High School diploma or equivalent required.
• At least one year related experience preferred.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Mental Health Care

Raleigh Oaks Behavioral Health is an EOE
. Veterans and military spouses are highly encouraged to apply.