STORE TEAM LEADER IN Training - Garner, NC Area

STORE TEAM LEADER IN TRAINING - pOpshelf in the Greater Garner, NC Area

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pOpshelf’s seeks to provide Fun Finds for Less through a fun and stress‑free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

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• Provides superior customer service to exceed expectations by greeting and assisting customers and operating the cash register and scanner to itemize purchases.
• Models product knowledge and selling techniques to enhance the customer experience; helps facilitate and maintain a safe, clean and well‑organized store environment while training teammates on techniques.
• Assists the Store Team Leader with scheduling employees, providing adequate training, conducting safety meetings, and ensuring compliance with company policies and procedures.
• Opens and closes the store at least two days per week.
• Manages merchandise workflow including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building displays; assists with plan‑o‑zone implementation and maintenance in accordance with established practices.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork and facility controls.
• Ensures financial integrity of the store through strict cash accountability, key control, adherence to security practices and cash control procedures; authorizes and signs refunds and overrides, counts register tills, and deposits money in the bank.

• High school diploma or equivalent strongly preferred.
• One year of experience in a specialty retail environment preferred.
• One year of experience in a retail environment preferred for external candidates.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division and percentages.
• Knowledge of cash handling procedures including cash accountability and deposit controls.
• Ability to perform cash register functions and operate other tools to generate reports (e.g., HHT, self‑checkout, store computer).
• Strong product inventory knowledge and creative merchandising abilities.
• Knowledge of cash, facility and safety control policies and practices.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Effective organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations where standardization is limited.

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run checkout station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand‑held scanners, pricing guns, box cutters, merchandise containers and carts, two‑wheel dollies and U‑boats (six‑wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Occasional driving/providing own transportation to make bank deposits, attend management meetings and travel to other pOpshelf stores.
• Fast‑paced environment; moderate noise level.
• Exposure to strong scents and fragrances.
• Occasionally exposed to outside weather conditions.

pOpshelf is an equal opportunity employer.