Phase Curriculum Coordinator; Student Services Coordinator

IU School of Medicine has nine campuses located across Indiana and offers a wide variety of working and learning environments to meet different styles, needs and interests. Located on the IU Northwest Campus in Gary, IN, this location offers medical students the full four-year curriculum, unparalleled access to clinical care and the opportunity for residency training. The campus is also home to the Urban Medicine Program.

• Provides curricular administrative support to faculty for the delivery of Phase 1 Curriculum (year 1 and
  2).
• Serves as a liaison for student support services for Phase 1 students.
• Maintains the academic calendar and supporting website updates for the department.
• Serves as the primary point of contact for the Urban Medicine Program and campus visitors.

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains student records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• Assists with ordering or creation of promotional materials for student organizations or departmental needs.
• Takes on tasks of increasing complexity, such as performing benchmarking research of student services initiatives at other higher education institutions or designing routine surveys to gauge student satisfaction and program effectiveness.
• May provide guidance to other Student Services Coordinators.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

• High school diploma or equivalent (such as HSED or GED)

• 2 years of in office environment, higher education, or related field

• 4 years in office environment, higher education or related field

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Possesses a high degree of initiative
• Ability to build strong customer relationships
• Demonstrates ability to maintain confidential information
• Effective interpersonal skills
• Demonstrates customer service skills
• Commitment to working with people of diverse backgrounds and demonstrates cultural competency

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

IU Northwest Campus

Gary, Indiana

$37,000 to $38,500 per year

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level:

Mastery

FLSA:
Nonexempt

Job Function:
Student Services

Job Family:
Student Services Generalist