Retail Trainer

We are seeking a Retail Trainer to join our team and help develop the skills of our retail staff. In this role, you will design and deliver engaging classroom training programs, provide hands-on coaching, and ensure employees have the knowledge and tools needed to deliver exceptional customer service and meet sales goals.

You will lead orientations, provide ongoing support, and create a smooth onboarding experience for new team members. Reporting to the District Manager, this position is ideal for a dynamic trainer who thrives in a fast-paced retail environment and is passionate about developing talent and driving operational excellence.

$46,000

• Ability to pass a criminal background check and drug screen
• Excellent verbal and written communication skills, with strong listening and interpersonal abilities to engage effectively with individuals from diverse backgrounds, including those who may be disabled or disadvantaged
• High school diploma or equivalent required, or ability to obtain through The Excel Center
• Technologically proficient, with advanced skills in Microsoft Office programs such as Word, Excel, PowerPoint, and Publisher
• Proven experience in teaching, training, or group facilitation, with the ability to motivate and inspire diverse learners

• Utilize training documentation to track new hire progress and provide updates to relevant stakeholders
• Perform additional duties as assigned by the supervisor
• Complete required onboarding documentation, including the employer section of Form I-9, and maintain communication with Store and District Managers regarding paperwork and training status
• Collect and relay feedback from new hires to improve the onboarding experience
• Participate in retail meetings to remain informed about company updates and training initiatives