Observer - Surveillance

Overview

The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings, and shops by means of complex electronic and video equipment while promoting outstanding guest relations.

• Observe, monitor, and record all activity occurring in the casino area and record observations in writing as required.
• Record events in table games, slots, cage, hard count, soft count.
• Have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations.
• Perform duties in compliance with company standards and gaming regulations.
• Assist in the coordination and resolution of emergency situations.
• Disclose irregularities, variances from procedures, etc., observed during the performance of duties to the immediate attention of management.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Maintain cleanliness and sanitize work and public spaces.
• Perform all other related and compatible duties as assigned.
• Perform work regularly and adhere to all Indiana Gaming Regulations.

• Attend seminars when needed.

Education and/or Experience Requirements: (Related education and experience may be interchangeable on a year-for-year basis) This knowledge and these abilities are typically acquired through the completion of a high school education, minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit) preferred. Analytical, observational, organizational, interpersonal and communication skills.

Casino Surveillance or related surveillance experience is an asset. 20/20 corrected vision is required.

• Must obtain and maintain all licenses/certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.
• Prior experience in the Gaming industry a plus.

• Knowledge of computer applications.
• Must be able to use a computer and operate efficiently.

• Must be able to work overtime and/or change shifts on short notice.
• Must be able to get along with co-workers and work in a team environment.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head.

The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

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