Senior Solutions Engineer

PAXAFE is a logistics orchestration & decision intelligence SaaS platform thathelps Cold Chain planning, logistics and quality teams consolidate their transportation data agnostically, digitize and automate product quality and lane qualification decisions, and operationalize prescriptive recommendations in the transportation network.

Acting as the cold chain trust layer whose mission is todrivetowards zero transportation waste, PAXAFE workswith cold chain manufactures and service providers toreduce product loss, improve operational efficiencies andmake more informed decisions in real-time.

PAXAFE'svision is to become the backend intelligence infrastructure that powers every temperature, time and value-sensitive shipment in the world.

PAXAFE is backed by great VCs (Framework Venture Partners, Ubiquity Ventures, Venture
53, Rose Cliff Ventures, etc.) and CVCs (Microsoft M12, Northwestern Mutual, Greenlight Re)

As a Senior Solutions Engineer , you will lead the technical design, architecture, and delivery of customer integrations and implementation projects. You’ll act as a trusted technical partner post-sale, ensuring each customer’s data sources connect cleanly to PAXAFE’s internal model.

You’ll design solution maps, identify long-lead items, surface dependencies, and build phased implementation plans that de-risk deployment. This is a hands-on, customer-facing role where you’ll balance technical depth with clear communication — helping both customers and developers achieve alignment.

• Lead technical discovery sessions with customers to uncover data sources, dependencies, and system constraints.
• Create solution maps and architecture diagrams linking customer systems and data fields to PAXAFE’s internal schema.
• Develop phased implementation plans, identifying long-lead items, critical information, and risk mitigations.
• Define API contracts, webhook schemas, transformation logic, and validation criteria for integrations.
• Coordinate with Product, Data, and Engineering to sequence deliverables and manage technical handoffs.
• Participate in customer implementation calls, guiding technical conversations and ensuring readiness.
• Use Linear for progress tracking and Figma / Fig Jam for solution mapping and documentation.
• Document reusable integration patterns and lessons learned to scale future projects.
• Support quality assurance and troubleshooting for live integrations as needed.

• 5+ years in a technical role such as Solutions Engineer, Integration Engineer, or Technical Consultant within a SaaS or data-platform company.
• Experience designing and implementing data integrations, REST APIs, webhooks, and relational database models (PostgreSQL, Supabase).
• Familiarity with Azure, Python, Postman, Prismatic, Git Hub, and JSON-based data workflows.
• Strong communication skills — able to translate between technical and non-technical audiences.
• Ability to ask the right questions to extract technical details from business stakeholders and coordinate vendor setup for automated data flows.
• Experience managing multiple concurrent projects with attention to sequencing, scope, and delivery quality.
• Comfortable operating in a fast-paced startup environment that requires adaptability and initiative.
• Bonus:
  Exposure to life sciences, pharma logistics, GxP, or IoT ecosystems.

• High-impact mission:
  Every project directly supports safe, compliant delivery of the world’s most important products worldwide (e.g. vaccines, life‑saving therapies, food, etc.).
• PAXAFE has entered an exciting growth phase which provides for [and requires] a great deal of autonomy & leadership at every role & every level.
• You’ll be working with the world’s leading companies in Life Sciences…