Teller Retail Banker

Woodforest National Bank is a nationally recognized, award‑winning, employee‑owned bank dedicated to building relationships and serving communities. Our volunteer work with local charities and food banks exemplifies our commitment to giving back.

As a Retail Banker, you will be the face of our organization, providing exceptional customer service and promoting our financial products. Through comprehensive training and ongoing support, you will develop a well‑rounded knowledge base that prepares you for advancement within Woodforest.

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services that benefit customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem‑solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

• Branch Banking
• Primary Location – North Carolina, Gastonia
• Schedule – Full‑time
• Work Locations – NC – Gastonia W‑0250
• Unposting Date – Ongoing
• Organization – North Carolina

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in‑store banking experience is preferred, but not required.
• Must be positive and engaging.

• High School Diploma or equivalent required.

• Full‑time.

• No.

• Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

• Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, Including Disability and Veteran.