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Rail Logistics Customer Success Specialist

Job in Gastonia, Gaston County, North Carolina, 28054, USA
Listing for: Jaguar Transport Holdings
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Jaguar Transport Holdings LLC is seeking a Customer Service Representative to support the Charlotte Western Railroad Team. The role acts as the liaison between customers and operations, ensuring accurate invoicing, timely responses, and proactive communication of service changes.

Responsibilities include handling inquiries across channels, interpreting tariffs and pricing, coordinating with the operations team, and maintaining precise records in the WMS system to ensure revenue integrity.

Join us at Jaguar Transport Holdings as our next Rail Logistics Customer Success Specialist in Gastonia, NC, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Gastonia, NC, United States.

This opportunity is part of our work in Management & Operations, Sales.

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