Phlebotomist

Job Description Summary

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).

• Perform all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring, and donor disconnect.
• Perform venipuncture on donors to begin the pheresis process.
• Evaluate vein performance of the donor to identify possible problems and make necessary corrections to expedite donation time and ensure product quality and donor safety.
• Educate new donors on therapeutic products, screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition, and any other pertinent information.
• Maintain alertness to any reaction by donors and assist with reactions or notify appropriate staff.
• Use Personal Digital Assistant (PDA) to record incidents such as machine alerts, alarms, volume variances, and donor adverse events.
• Perform calibrations and verify that maintenance has been performed as outlined in the SOPs; respond to and resolve complex equipment alarms or donor issues.
• Troubleshoot equipment failures; create incident documentation, remove or replace equipment from service.
• Monitor donor flow on the donor floor to assure continuous turnover; alert Group Leader of donor flow issues.
• Collect arm samples or whole blood samples from donors for testing.
• Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
• Understand policies and procedures associated with hyper immune programs at the center if applicable.
• Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available as needed; follow all Health Safety & Environmental (HSE) and OSHA policies and procedures; promote safety in all actions.
• Maintain confidentiality of all personnel, donor, and center information.
• May be cross‑trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job‑related duties as assigned.

• High school diploma or equivalent required.

• Internal CSL Employees applicants must have successfully completed the CSL Plasma DST training.
• External candidates must have a minimum of 6 months’ experience as a phlebotomist; one year of experience is preferable.
• Minimum twelve (12) months of experience in a medical or health care environment.

• Ability to complete routine forms or conduct routine oral communications.
• Ability to understand, remember and apply oral and/or written instructions.
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of time.
• Reach, bend, kneel and have high level of manual dexterity.
• Occasionally be required to lift and carry up to 25 pounds.
• Fast paced environment with frequent interruptions.
• Frequently exposed to hazardous chemicals, extreme temperatures and blood borne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
• Required to work overtime and extended hours to support center operational needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

CSL Plasma operates one of the world’s largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma‑derived therapies for people in more than 100 countries.

The parent company, CSL (ASX:

CSL; USOTC:

CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people.

For more information on CSL Plasma benefits visit

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

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CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit