Quality Technician ; 1st shift
Listed on 2026-01-01
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Manufacturing / Production
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Quality Assurance - QA/QC
Quality Technician/ Inspector, Quality Control / Manager
Position:
Quality Technician I
Location:
Gastonia, NC
Wage: $21.58/hr
Shift: First Shift 7am-3pm
Must be willing and flexible to work overtime when needed.
From a small family business to a multi‑billion dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries.
We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
While reporting to the Quality Manager, you will be responsible for problem solving to ensure the quality expectations of every customer, both internal and external. Measuring critical product/process variables, records or reports using appropriate tools and utilizing information to continuously improve. If you are unable to maintain processes within established limits or specifications, you would have full authority to stop the operation and seek assistance.
Whatyou'll be doing:
- Conducting required off‑line testing for products.
- Ensuring all customer feedbacks are completed on‑time, root cause is identified and implemented.
- Assisting in analyzing all customer feedbacks for trends and continuous improvement.
- Involved in corrective action and preventive action process.
- Assisting in process capability studies as deemed necessary.
- Assisting and/or training plant personnel in GIQ quality system.
- Assisting in maintaining customer property.
- Assisting in maintaining process for document control.
- Documenting COA's, COC's as required.
- Defining quality concepts and quality processes, including statistical basics, etc.; applying quality tools; interpreting information and data; applying team concepts.
- Understanding and applying basic inspection and testing techniques, including various types of sampling plans.
- Understanding and applying various quality audit types and their components, tools, and techniques.
- We expect you to be Sonoco mission driven.
- You have at least one year of experience in quality in a manufacturing environment.
- You have previous experience with calibration of test equipment, operation of test equipment, and root cause/corrective action skills.
- You have a "get it done" attitude and an urgency to resolve problems/tasks.
- You have excellent written and verbal communication skills.
- You can work independently and manage multiple tasks simultaneously.
- You have a working knowledge of our products and their quality requirements.
- You are reliable, exhibit good initiative, are committed, and are quality focused.
- You can lift up to 25 lbs. as needed.
- You can read and understand manufacturing instructions.
- You can perform repetitive duties, including stairs and standing for long periods of time.
- You can work quickly while maintaining a high level of craftsmanship and attention to detail.
- Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options.
- 401(k) retirement plan with company match.
- Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services.
- Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family.
- Variety of company paid and voluntary employee‑paid insurance plans including life, personal accident, and disability insurance.
- Tuition reimbursement.
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
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