Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Location: Birtley

Administrator

Location:

Birtley
Pay: £12.21 per hour

Hours:

Full Time - Monday to Friday, 08:30am - 5:00pm

Manpower are delighted to be recruiting on behalf of our client, a well-known and reputable company based in Birtley, for a full-time Administrator to join their busy and friendly team.

This is an excellent opportunity for an organised and professional individual who thrives in a fast-paced office environment and enjoys delivering high levels of customer service.

The Role

As an Administrator, you will play a key role in supporting daily operations through effective communication, accurate data management, and efficient booking coordination.

Telephone & Communication

Answer incoming phone calls promptly and professionally

Handle enquiries, provide information, and direct calls to appropriate team members

Take and relay accurate messages

Data Entry & General Administration

Input, update, and maintain data across company systems

Maintain accurate customer records and booking information

Prepare basic reports and summaries as required

Carry out general administrative duties including filing, scanning, and managing emails

Booking Management

Take customer bookings via phone and email

Update calendars, scheduling systems, or booking software

Confirm bookings and communicate details to customers

Manage cancellations, amendments, and availability updates

About You

We are looking for a candidate who demonstrates:

Excellent telephone manner and strong communication skills

High accuracy and attention to detail

Proficiency in Microsoft Office (Outlook, Word, Excel)

Experience with booking systems (preferred but not essential)

Strong organisational and time-management skills

Ability to work independently as well as part of a team

What's on Offer

£12.21 per hour

Full-time, stable hours (Monday-Friday)

Opportunity to work for a well-established and respected company

Supportive team environment

If you are a reliable and detail-oriented administrator looking for your next opportunity in Birtley, we would love to hear from you.

Apply today with Manpower to be considered