Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator - Permanent, Full-Time

Location: Gateshead NE11 0HF

Hours: Full‑time, 37.5 hours per week (Monday‑Friday, 9am‑5pm office based)

Salary: £27,500 per annum

We are looking for an experienced administrator with at least 3 years of experience in a small to medium sized business to support the business and therapy teams at Active Neuro Gateshead.

• Support the smooth running of the service by maintaining office functions.
• Provide effective administrative support while maintaining a high standard of confidentiality.
• Communicate professionally with staff, clients and external contacts by phone, email and in person.
• Handle routine and ad‑hoc tasks to ensure efficient operations.
• Use multiple in‑house infrastructure systems and platforms.
• Assist with scheduling, record keeping and data entry.
• Support the team in a flexible and collaborative manner.

• At least 3 years’ experience in an administrative role.
• Proficient in Microsoft Office Suite and other IT systems.
• Excellent written and verbal communication skills.
• Highly organised with the ability to prioritise workload independently or as part of a team.
• Positive, friendly and professional attitude.
• Driving licence and access to a vehicle.
• Willingness to work outside normal hours when required.

• 25 days annual leave plus bank holidays, and birthday off.
• Active Learning Hub – access to e‑learning and face‑to‑face training.
• Active Reward App – discounts and savings.
• 24‑hour confidential Employee Assistance Programme helpline.
• National Personal Pension account.
• Medicash Health Plan for you and your family.
• Enhanced sick & maternity pay benefits.
• Refer a Friend scheme – up to £1,000.
• Social responsibility initiatives – attend local fundraising events.

Interviews will take place on Wednesday, 13 May 2026.