Document Controller

Job Title:

Document Controller

Location:

Gateshead (Hybrid opportunities available)

Hours:

Monday to Friday, 07:30am - 4:30pm

Pay Rate: £13.22 per hour

• Control, maintain, and update company documentation, ensuring only the latest approved versions are in circulation.
• Complete project-related forms and reports.
• Manage daily job administration and reporting activities.
• Maintain structured digital and physical filing systems for policies, procedures, project documentation, and compliance records.
• Implement and manage document version control, approval workflows, and document registers.
• Ensure documentation is stored, issued, and archived in accordance with company procedures and audit requirements.

• Assist in maintaining ISO management systems, including ISO 9001, ISO 14001, and ISO 45001 where applicable.
• Support internal and external audits by preparing documentation, records, and evidence.
• Track corrective actions, document updates, and procedural changes following audits.
• Assist with continuous improvement initiatives by ensuring documentation remains current and compliant.

• Manage and maintain Safe Contractor and Construction line accreditations.
• Upload, update, and review required documentation, including policies, procedures, insurance certificates, training records, and risk assessments.
• Monitor renewal dates and ensure submissions are completed accurately and on time.
• Liaise with internal teams to gather evidence required for accreditations and audits.

• Assist with the management of Risk Assessments and Method Statements (RAMS) and other health and safety documentation.
• Ensure relevant documentation is distributed to clients, engineers, and subcontractors as required.
• Maintain records of certifications, insurance policies, and compliance‑related documentation.

• Act as the central point of contact for document‑related enquiries.
• Purchase materials and consumables and raise purchase orders through Joblogic.
• Liaise with project managers, engineers, HR, and senior management to collect, review, and distribute documentation.
• Support the completion of Pre‑Qualification Questionnaires (PQQs), tender submissions, and client compliance packs.

• Support document control processes within company systems such as Joblogic, SharePoint, and other document management platforms.
• Identify opportunities to improve document control and compliance procedures.
• Assist with compliance‑related projects as the business continues to grow.

• Previous experience in document control, administration, or compliance support.
• Excellent organisational skills and attention to detail.
• Strong written communication skills.
• Ability to manage multiple deadlines, documents, and audit requirements simultaneously.
• Professional, reliable, and able to maintain confidentiality.

• Experience with in the HVAC, construction, engineering, or building services sectors.
• Familiarity with ISO standards (9001, 14001, and 45001).
• Experience managing Safe Contractor and/or Construction line accreditations.
• Knowledge of health and safety and compliance documentation.

• Methodical and process‑driven approach.
• Proactive and dependable.
• Comfortable working to audit and compliance deadlines.
• Strong team player with the ability to collaborate across departments.