Administration Assistant

Employer Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Employer type NHS Site Keegan Court Town Gateshead Salary £25,272 per annum Salary period Yearly Closing 30/10/2026 23:59

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

• Cultural diversity staff network
• Disabled staff network
• LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

• Armed Forces and Veterans Staff Network
• Mind, Health and Wellbeing Community
• Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

We’re always seeking to improve as an organisation. Do you want to be part of that?

Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay

Applications are invited from qualified and experienced Administration candidates to join our busy administration teams. We currently have 1 vacancy for the following Band 2 Administration Assistant Role

ADHD and Autism Team, Keegan Court, Grass banks, Gateshead, NE108DX
. Full time (37.5hrs)

This is a very busy service and the successful post holder will be required to support the multi-disciplinary clinical teams to provide a comprehensive, high quality administrative service at all times. The post holders must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone.

Candidates must have proven demonstrable experience in the last 12 months of the following:

• Experience in working in a customer / patient focused environment (face to face and telephone)
• Excellent communication and interpersonal skills
• Database inputting
• Electronic filing systems
• Microsoft word/excel/power point/office packages including email
• Typing letters
• Good verbal and written communication skills
• Ability to be self-directed, motivated and be able to contribute positively within a team
• Well organised and structured
• Ability to change tasks at short notice
• Reliable and punctual
• The post holder will be expected to demonstrate flexibility in the role

The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training…