PMO Support Officer

Who We Are & What We Stand For

Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading – we might be the perfect match.

We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.

We pride ourselves on our ambitious and forward‑thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit, enabling Gateshead to thrive.

At Gateshead Council you’ll be a highly valued member of a team that recognises and respects the skills you bring to your role, encourages creativity and passionately advocates a great work‑life balance. Our actions speak louder than words, and with flexi‑time, hybrid working and a full suite of outstanding employee benefits, it’s not just the salary that attracts our staff.

Help shape the future of Gateshead by supporting the delivery of transformational projects that make a real difference to communities.

The Economy, Innovation and Growth (EIG) Group is delivering some of the most significant regeneration, housing, transport and energy projects across Gateshead. Our emerging Project Management Office (PMO) plays a vital role in ensuring these programmes are governed effectively, deliver value for money and achieve positive outcomes for communities.

As a PMO Support Officer, you’ll be part of a forward‑thinking team helping to establish and develop project management excellence across the group. Working alongside project and programme professionals, you’ll support robust governance, performance monitoring and continuous improvement, helping to ensure major investments are delivered successfully and in line with local and national project delivery standards.

• Support the development and implementation of project controls, governance arrangements, assurance processes and reporting frameworks across major programmes and projects.
• Maintain accurate and up‑to‑date project documentation, including risk registers, issue logs, action trackers and decision records.
• Assist with financial monitoring, benefits tracking and performance reporting against approved project baselines.
• Help create and maintain a "single source of truth" for project information through effective digital record management.
• Produce dashboards, reports and project insights using Microsoft 365 tools including Power BI, Planner and SharePoint.
• Support lessons learned reviews, identify opportunities for continuous improvement and contribute to the development of PMO best practice.
• Ensure projects comply with the Council's governance requirements, relevant policies, statutory obligations and recognised project delivery standards.
• Work collaboratively with colleagues and stakeholders across a range of disciplines to support successful project delivery.
• Undertake other duties appropriate to the grade.

Bring structure, insight and innovation to projects that are transforming places and improving lives.

• Knowledge of capital project and programme management, PMO principles, governance, assurance, risk management, benefits realisation and financial monitoring processes.
• Experience supporting the delivery of complex projects or programmes and coordinating activity across multiple teams and stakeholders.
• Strong analytical and problem‑solving skills with the ability to interpret information, identify risks and support informed decision‑making.
• Experience producing accurate, high‑quality reports, dashboards and performance information for senior stakeholders.
• Excellent written and verbal communication skills, with the ability to build effective relationships and influence at all levels.
• Strong digital skills, including Microsoft 365 applications, data analysis and data visualisation tools such as Power BI, SharePoint and Planner.
• A highly organised, adaptable and detail‑focused approach, with the ability to manage competing priorities, work flexibly and deliver results in a fast‑paced environment.

• Competitive Salary:
  We offer fair and transparent pay that reflects your skills and experience.
• Outstanding Pension Scheme:
  We don’t just…