Business Analyst

Join our team

Are you an experienced Business Analyst interested in digital improvement and implementation?

Do your interpersonal and communication skills mean you can effectively understand, define and document business problems and user needs?

Do you have the right skills and knowledge to effectively collaborate between product/delivery teams and wider stakeholders?

Are you confident in using a wide range of analysis techniques and working towards various project methodologies?

This is an exciting role within NEPO where you’ll be working as part of our Systems Team on a full-time, fixed-term basis (24 months).

Your primary focus will be Open, our new e-procurement platform, whilst also providing some support to other business areas within NEPO. Open is a first of its kind e-procurement platform, developed and built by NEPO, for use by the UK public sector. You can read more about Open o.org/open

You’ll be working closely with Version 1, our managed service provider, as well as liaising with stakeholders from North East local authorities and other end user representatives.

Working on a hybrid basis from NEPO’s HQ at the Northern Design Centre in Gateshead, your role will entail:

• Identifying and preparing for the relevant accreditations for Open commercialisation.
• Evaluating current business processes and workflows ("As-Is").
• Mapping areas for improvement ("To-Be").
• Developing solutions to address issues and enhance performance.
• Facilitating communication between technical and non-technical teams.
• Conducting cost-benefit analyses and risk assessments for prioritisation.
• Monitoring and evaluating the effectiveness of implemented solutions.
• Developing user stories, use cases, and other documentation for technical teams.
• Conducting testing and quality assurance activities.

Please refer to the Job Profile for a full description of the role.

• Qualified to degree level, or equivalent, in a relevant discipline.
• Experience/Knowledge
• Proven experience as a Business Analyst delivering systems improvement, transformation and implementation projects.
• Experience eliciting, analysing and documenting business requirements, user stories and acceptance criteria.
• Experience facilitating workshops, stakeholder engagement sessions and user groups to identify business needs and drive consensus.
• Experience producing AS-IS and TO-BE process maps, user journeys and process documentation.
• Proven experience working within Agile delivery environments, including backlog management, sprint planning and requirements prioritisation.
• Experience collaborating effectively with technical, product and delivery teams to support the implementation of system changes and enhancements.
• Experience planning and supporting User Acceptance Testing (UAT), including the development of test scenarios, defect management and issue resolution.
• Ability to analyse business problems, identify opportunities for improvement and evaluate options, risks, costs and benefits.
• Experience supporting organisational change and user adoption activities associated with new systems, products or processes.
• Strong analytical, problem-solving and critical-thinking skills with a focus on delivering measurable outcomes.
• Experience managing competing priorities and contributing to multiple work streams simultaneously.
• Excellent communication, presentation and relationship management skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Proficient in Microsoft Office applications and business process modelling tools such as Lucidchart, Visio or equivalent.
• Understanding of governance, risk, issue and dependency management within project or product delivery environments.
• Experience maintaining accurate documentation and reports to support delivery, assurance and decision-making.

Take a look at the Job Profile for a full description of the role. The Job Profile also outlines the skills, experience and qualities we are looking for.

NEPO is a public buying organisation,
governed by the public sector, for the public sector. NEPO is designed to deliver commercial solutions that provide routes to market, unlock value, reduce procurement complexity and help organisations achieve better outcomes.

Working collaboratively with customers and suppliers, NEPO combines commercial expertise with collective buying power to deliver strategic procurement solutions across a broad range of goods, works and services. NEPO are a trusted commercial partner for the public sector and a vehicle of choice for suppliers seeking efficient, compliant access to public sector opportunities.

Through market engagement, innovation and strong supplier partnerships, NEPO help the public sector maximise value for money, manage risk and deliver lasting social and economic impact.

• Flexible working
• Access to technology that enables agile working
• Continuing…