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Customer Retention Specialist Hybrid

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: LITT Recruitment Group
Full Time position
Listed on 2026-09-01
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 32000 - 37000 GBP Yearly GBP 32000.00 37000.00 YEAR
Job Description & How to Apply Below
Position: Customer Retention Specialist (Renewals) – Hybrid

LITT Recruitment Group is seeking a Customer Retention Adviser to manage a portfolio of existing and previously lost customers across schools in the UK, guiding them through renewal processes with a consultative approach.

You will contact customers, discuss pricing, prepare quotations and close renewal opportunities while maintaining CRM records and delivering an outstanding customer experience. Based in Gateshead with hybrid working options.

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