Temporary Customer Service Advisor. LilyLifestyle

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers in a fast‑paced retail environment. This role requires strong communication skills and a focus on delivering outstanding service.

Our client is a well‑established organisation within the retail industry, known for its commitment to providing excellent customer experiences. Operating as part of a medium‑sized team, they pride themselves on their professional approach and customer‑focused ethos.

• Respond to customer queries via phone and email channels.
• Resolve customer complaints and escape issues when necessary.
• Provide accurate information about products, services, and promotions.
• Process orders, returns, and exchanges efficiently.
• Maintain accurate customer records and update databases as required.
• Collaborate with team members to ensure a seamless customer experience.
• Meet and exceed customer service performance metrics.
• Assist with general administrative tasks to support the customer service department.

A successful Temporary Customer Service Advisor should have:

• Excellent verbal and written communication skills.
• Experience with in a customer call handling role would be beneficial.
• Strong problem‑solving abilities and attention to detail.
• Proficiency in using computer systems and customer service software.
• Ability to manage multiple tasks in a busy retail environment.
• A positive attitude and a customer‑focused mindset.
• Flexibility to adapt to changing priorities and schedules.

• Opportunity to gain valuable experience within the retail industry.
• Immediate start.
• Weekly pay.
• Possibility for temp to perm.