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SaaS Customer Success & Growth Lead

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Recite Me
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 30000 - 50000 GBP Yearly GBP 30000.00 50000.00 YEAR
Job Description & How to Apply Below

Recite Me, a UK-based accessibility software provider, is seeking a Customer Success Manager to lead onboarding, manage client relationships and drive retention and revenue growth. The role collaborates with Sales, Marketing and Technical teams, owning the client journey from initial launch to renewal, with a focus on delivering best-in-class service.

The successful candidate will be comfortable with data analysis, reporting and stakeholder communication across levels while thriving in a

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