Bookings Centre Specialist — Hybrid & KPI
Job in
Gateshead, Tyne and Wear, DH98, England, UK
Listed on 2026-07-20
Listing for:
Vertu Motors plc
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support
Job Description & How to Apply Below
Vertu – Team Valley Gateshead! is expanding its Contact Centre Bookings Team and seeks customer-focused individuals for a fast-paced role handling inbound bookings, MOTs and recalls. You’ll upsell, work towards KPIs with a bonus, and deliver a professional customer experience on every call.
The role is full-time, 41 hours/week, Monday to Friday 09:00–17:30 and 1 in 4 Saturdays 09:00–13:00, with hybrid working and a KPI-driven bonus structure.
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