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Customer Care Coordinator - Warranty & Service

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Bellway Homes
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23000 - 30000 GBP Yearly GBP 23000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Coordinator - Housing Warranty & Service

Bellway's North East Division in Gateshead is recruiting a Customer Care Coordinator to join the Division's Customer Care team, delivering a high standard of customer service throughout the post-completion journey.

The role involves managing customer issues, ensuring timely communication, defect resolution, and accurate record-keeping in line with the Bellway Customer Care Charter, NHBC, and NHQC expectations, with liaison to subcontractors and cost recovery support.

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