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HelpPoint Administrator: Customer Service & CRM Coordinator

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical, Customer Service Rep
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 26000 - 27000 GBP Yearly GBP 26000.00 27000.00 YEAR
Job Description & How to Apply Below

Career Choices Dewis Gyrfa Ltd in Gateshead is seeking a proactive HelpPoint Administrator to join our customer service team. The role offers hybrid work and a salary of £26,000–£27,000 per year, depending on experience, with a focus on first-line support and effective client communication.

You will maintain CRM records, coordinate works, manage inquiries, and generate reports while delivering outstanding service to internal and external clients. A basic DBS check is required.

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